Welcome to Golf Clubs Shop (golfclubsshop.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases from our global community of golfers.
Just as we carefully select golf equipment to enhance your game, we handle your personal data with precision, transparency, and the highest standards of security. By using our site, you consent to the practices described in this policy.
1. Information We Collect
To provide you with a seamless shopping experience—from selecting Bridgestone golf balls to finding the perfect junior set—we collect the following information:
Personal Information You Provide:
- Contact Details: Name, email address, shipping address (like our Tucson warehouse location), and phone number.
- Payment Information: When you make a purchase, our secure payment partners (like PayPal and PCI-DSS compliant gateways) process your credit/debit card details (Visa, MasterCard, JCB). We do not store your full card information on our servers.
- Account Data: If you create an account, we store your login credentials, order history, and saved preferences to speed up future checkouts.
- Communication Records: Correspondence with our customer care team at [email protected].
Automatically Collected Information:
- Device & Browsing Data: IP address, browser type, device information, and pages visited (e.g., browsing our Bags or Golf GPS Watches categories).
- Cookies & Tracking Data: See Section 6 for details on how we use cookies to improve your shopping experience.
2. How We Use Your Information
We use your data with the same focus we apply to curating tour-level equipment—to help you play better and shop smarter:
- Order Fulfillment: To process payments, ship products globally (excluding Asia and certain remote regions), and provide order updates.
- Customer Service: To respond to inquiries from golfers like you, whether about golf grips or payment methods.
- Site Improvement: To analyze trends, optimize our menu layout (like Accessories, Kids Golf, or Cart Bags), and enhance site functionality.
- Personalization: To recommend products (e.g., Callaway golf balls or golf rangefinders) and send tailored promotions.
- Security & Fraud Prevention: To protect against unauthorized transactions, in alignment with our secure payment values.
3. Sharing and Disclosure of Information
We value your trust and only share data when necessary:
- Service Providers: Trusted partners who assist with payment processing (PayPal), shipping, and IT services—all bound by confidentiality agreements.
- Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights.
- Business Transfers: In the event of a merger or sale, customer data may be transferred as a business asset.
- With Your Consent: We will share data only with your explicit permission.
We do not sell your personal information to third parties.
4. Data Storage and Security
Your financial security is paramount, just as reliability is key in golf equipment. We implement robust measures to protect your data:
- Secure Storage: Data is stored on encrypted servers with access limited to authorized personnel.
- Encryption: Industry-standard SSL encryption protects data transmission across our site.
- Payment Security: We partner with PCI-DSS compliant gateways and leaders in fraud prevention.
- Retention: We retain data only as long as necessary for business, legal, or tax purposes.
5. Your Rights and Choices
As a golfer in control of your game, you have rights over your data:
- Access & Correction: You can review and update your account information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails via the link in each message.
- Data Portability: Request a copy of your data in a structured format.
- Cookie Preferences: Manage cookies through your browser settings (see below).
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
6. Cookies and Tracking Technologies
Like a golf GPS watch helps you navigate the course, cookies help us improve your browsing experience:
- Essential Cookies: Required for site functionality, such as secure checkout and cart retention.
- Analytics Cookies: Help us understand how golfers interact with our site (e.g., time spent on Golf Balls pages).
- Marketing Cookies: Used to display relevant ads for products like golf gloves or hats.
You can control cookies through your browser settings. Note that disabling some cookies may affect site performance.
7. International Data Transfers
We serve golfers worldwide (excluding Asia and certain remote regions). Your data may be processed in the United States or other countries with adequate data protection measures in place.
8. Children’s Privacy
Our Kids Golf section is designed for parents purchasing junior sets and apparel. We do not knowingly collect data from children under 16. If you believe a child has provided us with information, please contact us immediately.
9. Changes to This Policy
We may update this policy periodically to reflect changes in our practices. The “Last Updated” date at the top will indicate revisions. Continued use of our site after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, our payment process, or any aspect of your data, our customer care team—fellow golfers themselves—are here to help:
Email: [email protected]
Address: Golf Clubs Shop, 5048 Dogwood Lane, Tucson, US 85701
Thank you for trusting Golf Clubs Shop. We’re here to support your journey on the fairway—with the same precision in privacy as we bring to your gear.
