Welcome to Golf Clubs Shop (golfclubsshop.com). These Terms and Conditions govern your access to and use of our website, services, and purchases. By accessing our site or making a purchase, you agree to be bound by these terms. Please read them carefully.
1. Our Commitment to You
At Golf Clubs Shop, we serve golfers of all levels—from enthusiasts seeking premium equipment like Bridgestone Golf Balls or Callaway Golf Balls, to families shopping for Kids Golf Sets and Kids Golf Clothes. Our website reflects a clean, professional, and golfer-focused style, offering curated products that emphasize quality, performance, and reliability. These terms are designed with the same commitment to clarity and fairness that we apply to every aspect of your shopping experience.
2. User Responsibilities & Account Conduct
By using our website, you agree to:
- Provide accurate, current, and complete information during registration and checkout.
- Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
- Use the website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.
- Refrain from uploading malicious code, attempting unauthorized access, or engaging in any activity that could disrupt the website’s functionality.
- Be of legal age in your jurisdiction to form a binding contract, or have consent from a parent or guardian if you are a minor making a purchase for junior golf items.
3. Products & Services Description
3.1 Product Range
We specialize in premium golf equipment and accessories, including but not limited to: Golf Balls (Bridgestone, Callaway), Bags (Cart Bags), Accessories (Golf GPS Watches, Rangefinders, Grips, Gloves, Tees, Towels), Apparel (Clothes, Hats & Visors, Golf Belts), and dedicated Kids Golf products (Sets, Clothes, Shoes).
3.2 Product Information & Accuracy
We strive for accurate product descriptions, images, and pricing. However, slight variations in color or specification may occur. Product availability is subject to change. If an item becomes unavailable after you order, we will notify you promptly and offer a refund or suitable alternative.
Note on Non-Returnable Items: Due to hygiene, safety, and practical reasons, certain items cannot be returned unless defective. These include Golf Grips (installation/hygiene), Golf Gloves (personal hygiene), and Golf Balls/Tees removed from original packaging. Personalized items are also non-returnable. Please choose these products carefully.
4. Orders & Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.
4.2 Pricing & Payment
All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Your payment card will be charged at the time of order placement. You are responsible for providing a valid payment method.
4.3 Order Confirmation & Processing
You will receive an order confirmation email. All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
5. Shipping & Delivery
We ship globally, excluding some remote areas and specific Asian regions.
- Standard Shipping: Carrier: DHL or FedEx. Cost: Flat rate of $12.95. Delivery Time: 10-15 business days after dispatch.
- Free Shipping: Available on orders over $50. Carrier: EMS. Delivery Time: 15-25 business days after dispatch.
You will receive a tracking number via email. Delivery times are estimates and may vary due to customs, weather, or carrier delays. You are responsible for providing a correct shipping address. Unclaimed or returned packages due to an incorrect address may incur additional fees.
6. Returns, Exchanges & Refunds
Our full Returns & Exchanges Policy is detailed on our homepage and is incorporated into these Terms. Key points include:
- Return Window: Requests must be initiated within 15 days of the confirmed delivery date.
- Eligibility: Items must be unused, in original condition, with all tags and packaging.
- Process: Contact us at [email protected] to receive an RMA number and instructions.
- Refunds: Issued to the original payment method within 5-10 business days after return approval. Original shipping costs are non-refundable.
- Exchanges: Subject to availability. For size/color exchanges in apparel, the new item ships after return approval.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Golf Clubs Shop or its suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
8. Limitation of Liability
Golf Clubs Shop, its directors, employees, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the website or services.
- Any unauthorized access to or alteration of your transmissions or data.
- Any products, services, or information obtained through the site.
- Delays or failures in performance beyond our reasonable control (force majeure).
Our total liability for any claim arising from your purchase is limited to the purchase price of the product(s) in question.
This limitation does not affect any liability which cannot be excluded or limited under applicable law, such as for personal injury caused by our negligence or for fraud.
9. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tucson, Arizona.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms and Conditions, our products, or your order, our golfer-understanding customer care team is here to help.
Email: [email protected]
Business Address:
Golf Clubs Shop
5048 Dogwood Lane
Tucson, US 85701
Response Time: We aim to respond to all inquiries within 1-2 business days.
